1. Address your parcel as shown below with your name and our address.

2. Track your parcel online, you will be able to see exactly where your parcel is at all times.

3. Bring your picture ID, tracking information and a copy of the invoice with when picking up your parcel.

4. Please feel free to call us with any questions.

[ Your Name ]

9301 Ryden Rd.

Grand Portage, MN 55605

Only use YOUR NAME & our address. Do not mention our store name, this can confuse shipper, every day we have parcels come in without customer's names on them, we don't want this to happen to you!

Do:

• Track Your Parcel. You should be given a tracking number by the parcel carrier or by the party shipping your parcel.
• Bring your tracking information when you come to pick up your parcel. This will help us better serve you.
• Put down all your information. Our address should only be used for the SHIPPING address. Everything else should be your information. Use your phone number and your mailing address for the billing information, etc.

Don't:

• Don't put "C/O Ryden's Border Store" anywhere on the address label. We just need to know your full name. Sometimes a shipper will inadvertently bump your information off the label and only print our store name. Unfortunately, with out your full name on the label we have no way of knowing who the parcel belongs to.
• Don't label a parcel with JUST your first name. The more information you give us the better we can help you. Give us your full first name, last name, and if needed, a middle initial.
• Don't give our phone number as yours. If the shipper has questions or concerns they need to be able to contact you. Calling our store will not help them or you.

• We charge $4.00 per parcel under 50lbs.
•  $15.00 minimum per skid when we use our forklift

At this time we are not able to accept CODs for any parcel carrier.