Questions? Check out the FAQ page: CLICK HERE
How it Works:
1. Address your parcel as shown above, with your name and our address.
2. Track your parcel online, you will be able to see exactly where your parcel is at all times.
3. Bring your picture ID, tracking information and a copy of the invoice with when picking up your parcel.
2. Track your parcel online, you will be able to see exactly where your parcel is at all times.
3. Bring your picture ID, tracking information and a copy of the invoice with when picking up your parcel.
When labeling your parcels only use YOUR NAME & our address. Do not mention our store name, this can confuse shipper, every day we have parcel come in with no customer name on them, we don't want this to happen to you!
THINGS TO REMEMBER:
DO track your parcel online.
You should be given a tracking number by the parcel carrier or by the party shipping your parcel.
DON'T put "C/O Ryden's Border Store" anywhere on the address label.
We just need to know your full name. Sometimes a shipper will inadvertently bump your information off the label and only print our store name. Unfortunately, with out your full name on the label we have no way of knowing who the parcel belongs to.
DO bring your tracking information when you come to pick up your parcel.
This will help us better serve you.
DON'T label a parcel with JUST your first name.
The more information you give us the better we can help you. Give us your full first name, last name, and if needed, a middle initial.
DO wait a while after delivery status.
Please allow us time to process and log your parcel before coming for pick up.
DON'T give our phone number as yours.
If the shipper has questions or concerns they need to be able to contact you. Calling our store will not help them or you.
DO put down all your information.
Our address should only be used for the SHIPPING address. Everything else should be your information. Use your phone number and your mailing address for the billing information, etc.
Want to know where your parcel is?
Track your parcel on the carriers website using the tracking number given to you at the time of your order.
Track your parcel on the carriers website using the tracking number given to you at the time of your order.
9301 Ryden Rd.
Grand Portage, MN 55605 |
Phone (218) 475-2330
Fax (218) 475-2607 |